Levelution App Terms & Conditions

Subscription Plans

Levelution offers two membership tiers:

• Standard Membership: 99 AED monthly
• VIP Membership: 1,049 AED annually

All payments are processed through Apple App Store or Google Play Store. Users manage subscriptions directly through their respective app store accounts.

Cancellation & Refunds

Subscriptions can be cancelled anytime through the app stores, with changes taking effect at the end of the current billing cycle. The platform maintains a strict non-refund policy: all subscription fees are non-refundable.

User Conduct Standards

Members must engage professionally and avoid harassment, hate speech, spam, or unauthorised data access. The enforcement structure includes warnings for first offences, temporary suspension for repeated violations, and permanent bans for severe infractions.

Data & Privacy

User information is stored on Amazon Web Services (AWS) and managed according to the Levelution Privacy Policy. Account deletion can be requested via support@levelution.ae, though deleted accounts cannot be restored.

Legal Framework

The platform operates under UAE law, with dispute resolution handled through arbitration in Dubai. Liability is capped at amounts paid during the most recent subscription period.

Support Contact

For support, contact support@levelution.ae.